Why should I care what is in the sunscreen bottle?
Skin is our largest organ in our body and we absorb much of what we put on our skin. Just like the light can penetrate our skin, so can chemicals in the products we use on our skin penetrate. Many sunscreens on the market use toxic ingredients as their “active ingredients” and in order to block the Ultraviolet rays (UVA & UVB). We have worked long and hard to remove the known toxic chemicals from our sunscreen so that you can protect yourself from the sun without the nasty ingredients. Our sunscreen is oxybenzone, paba, and parabens FREE.
PLUS, our range is packed full of nourishing emollients to moisturise and keep your skin looking and feeling soft and hydrated.
Do I need to use sunscreen every day?
ABSOLUTELY! Read our info on UVA and UVB rays and you will know that these dangerous suckers are around ALL YEAR LONG. Skin damage, including cancer can result from any sun exposure, including Winter sun too.
I only need sunscreen when I go to the beach, right?
Unfortunately, the sun doesn’t discriminate your surroundings. It beams it beautiful light wherever we may be so make sunscreen our daily habit. We do!
I tan really easily so I don’t need SPF50+ do I?
Wrong! A tan is basically your skin’s response to being injured or damaged from UV light. Your skin produces melanin (the pigment that colours or darkens your skin) when exposed to UV light in an effort to protect itself. A tan pretty much indicates DNA damage! Even when you have a tan, the UV light is still penetrating your skin and causing more damage. People with tanned skin are not immune to developing skin cancer.
What product should I use on my baby?
We recommend our Baby Mineral Sunscreen SPF50+ and Sensitive Sunscreen SPF50+ for babies and children or anyone with sensitive skin. Formulated specifically for sensitive skin, it is suitable for most skin types. As with any new product, always test a small area first.
What are “Active Ingredients”?
Basically, they are chemicals in the ingredients that make it work! In sunscreen, they are there to absorb or filter the ultraviolet light to stop you from burning and protect you from the harmful rays. We have developed our sunscreen to avoid known harmful active ingredients , or filters, like oxybenzone.
Do you test on amimals?
Absolutely not! We LOVE animals we DO NOT TEST ON ANIMALS.
Is your product gluten free?
Sure is! No wheat products in any of our range.
How long does it take to process my order?
We aim to process all orders ready for dispatch within 48 hours (working days) of receiving.
What if I need to return my order?
Everything you need to know about returning and order can be found on our Returns page. Please note all returns must be received within 30 days of purchase and that we require proof of purchase.
How long will it take for my order to arrive?
Shipping of most standard orders within Thailand take 2-5 working days after processing. Once your order is dispatched we cannot control how long the external shipping contractor will take.
For more info about shipping and delivery please visit our shipping page.
What does Broad Spectrum mean?
Broad Spectrum sunscreens protect you from both UVA and UVB light. Both of these are contributing factors to skin damage and skin cancer so always choose a broad spectrum sunscreen.
What does SPF mean?
SPF stands for Sun Protection Factor. It basically refers to how long the sunscreen will protect you before you start to burn (sunburn = sun damage).
Because some UV radiation still gets through the sunscreen and into your skin, the SPF number refers to roughly how long it will take for a person’s skin to turn red. Sunscreen with an SPF of 15 will prevent your skin from getting red for approximately 15 times longer than usual (so if you start to burn in 10 minutes, sunscreen with SPF 15 will prevent burning for about 150 minutes).
A sunscreen with an SPF of 15 protects against about 93% of UVB rays, one with an SPF of 30 protects against 97% of rays and a sunscreen with an SPF 50 blocks 98% of UVB rays, according to the Mayo Clinic. Or, another way of looking at it is:
SPF 15 (93% protection) allows 7 out of 100 photons through
SPF 50 (98% protection) allows 2 out of 100 photons through
So, while it may not seem that you’re increasing your level of protection by a significant amount, an SPF 50 sunscreen will block three times the radiation than an SPF 15 sunscreen would let through to your skin.
There is no sunscreen that can block 100% of UV rays, which is why it is important not to spend prolonged periods of time in the sun, even whilst wearing sunscreen.
The Skin & Cancer Foundation recommends using a sunscreen with an SPF of 50+.
What are UVA’s and UVB’s?
Both UVA and UVB are forms of ultraviolet light that penetrate the earth’s atmosphere. UVA’s penetrate deep into the skin’s dermis which is the skin’s thickest layer. They are around all day year round and can penetrate glass. Unprotected UVA exposure can lead to premature aging, wrinkling of the skin and cancer.
UVB rays usually burn the outer top level of the skin and exposure to these rays is a key factor in the cause of skin cancer and eye damage. Their strength can vary throughout the year and they are more prevalent in the Summer months, however they can reflect off sand and snow so It is important to protect yourself all the time when exposed.
Reactions - Overview
If you are using one of our products for the first time, or if you believe that you may have reacted adversely to any of our products, then please read the following carefully and follow the precautions indicated.
It is estimated that 1% of the population may be “allergic” to sunscreens. This allergy may be either a red rash that comes on after the cream is applied, or may develop only once exposed to the sun. Allergies from sunscreens may be caused by a variety of factors including
– UV filters including zinc oxide or chemical filters
– Any of the other common ingredients, including vitamin E, aloe vera and beeswax which are “natural” and used in many cosmetics.
We do not, and cannot possibly claim that our sunscreens will be perfect for everyone and some individuals may still experience a reaction.
All Australian sunscreens with a licence number have been rigorously tested and meet the highest standards of safety. By law, all active ingredients are clearly labelled on the bottle. The Australian regulators are rigorous in seeking to exclude or minimise the use of any ingredients with any scientific evidence for potential adverse effects for humans.
Reactions - Precautions
We recommend that all our sunscreens are first tested on a small patch of skin (inner upper arm for example) if you are trying a new product for the first time. You should then wait at least [30 minutes] to see if you have any reaction before applying any further sunscreen.
If you have sensitive skin or are prone to allergies then we recommend you go straight to the Sensitive SPF 50+ (and again patch test before using further).
Reactions - What To Do
If you do react to any sunscreen, ours or other brands, then it is strongly advised that you be particularly rigorous and cautious in patch testing any future products used.
You should also seek medical advice regards the management of any reaction.
Reactions To Our Sensitive Range
If you believe that you have reacted to our Sensitive range, then you should consult a dermatologist regards allergy testing.